I hate phone queueing systems

[cheekbones3]

Does anyone have any tips on getting through to BT and sorting out broadband stuff without going through the number 0800 800 150? This number, it appears, means queueing for at least an hour then getting cut off. I go through to other numbers, they then maybe sort some other extraneous problem, but then have to pass me into this damned queue again ("oh it's not too busy, you won't be waiting long"). Fucking waaaaank. So that'll be my Sunday morning gone when I get up to call them as they open, unless you my friends can suggest anything better!

As for trying the website: Ha!

In other news, I had a successful Fringe, where 50% of the shows I went to won the (not)Perrier Award, and 100% of them were very enjoyable. Had a lovely day walking in the Pentlands with hardcore_pixee, yrrab and bunnyphone.

Comments

[gary-the-bigbad.livejournal.com]

Huh, try getting the useless bastards to come out if you have a problem!
All they do is run a signal to test the line & say it's fine, no matter how many times i tell them it's the router that's nacked & i know the line is ok! grrrrr

[hardcore-pixee.livejournal.com]

Did you guys get the bus okay? We didn't see it at all on our way home.

[cheekbones3.livejournal.com]

Yep, it came on time - we got back before five!

How about you?

[hardcore-pixee.livejournal.com]

That's good, I think Barry nearly died trying to get to the bus stop, but we made it. Today we will be mostly not moving :)

[cheekbones3.livejournal.com]

Good plan! How was the meal?

[hardcore-pixee.livejournal.com]

It was very nice. I tried crocodile and it was okay, a bit like tough chicken.

[cheekbones3.livejournal.com]

Hmm. Think I'd try something like ostrich!

[http://users.livejournal.com/lynsey_/]

Try phoning 0800 328 1605. I used it to sort out a problem with my bt broadband the other day and I managed to get through fairly quickly. Not sure if it'll be exactly the right number for you but it might be worth a try if you get through as quick as I did.

[cheekbones3.livejournal.com]

I'll give it a go. Cheers :)

Worth a try?

[tenenitankh.livejournal.com]

http://tinyurl.com/39rach

Re: Worth a try?

[cheekbones3.livejournal.com]

I'll try that too! Cheers.